AYVIA respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information:

• Name, email address, phone number, and billing/shipping address when you place an order.
• Payment information processed securely through our payment providers (we do not store credit card details on our servers).
• Information about your use of our website, including IP address, browser type, and pages visited.
  

2. How We Use Your Information

We use your information to:

• Process and fulfil your orders.
• Communicate with you regarding your order, inquiries, or updates.
• Improve our website, products, and services.
• Send promotional emails only if you have opted in.
  

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. Your information may be shared only with:

• Shipping providers to deliver your order.
  
• Payment processors to securely process your payment.
  
• Legal authorities if required by law.
  

4. Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic. You can choose to disable cookies in your browser settings, but some features may not function correctly.

5. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Under UK and EU law, you have the right to:

• Access the personal information we hold about you.
  
• Request correction or deletion of your personal data.
  
• Opt-out of marketing communications at any time.
  

To exercise any of these rights, please contact us at ayvia.enquiries@gmail.com.

7. Retention of Information

We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy, please contact:

Email: ayvia.enquiries@gmail.com